How can I place an order using Soxy Concierge?
How can I place an Order using Soxy Concierge?
Please note that the concierge service is not available for all retail partners.
If you have the option to 'buy now' on a product page
- Select your preference (size, color, etc.) and continue with the checkout process.
- Enter your payment details and follow the instructions to complete your purchase.
- Soxy will send an email as soon as your order has been received.
The transaction will show “Soxy” on your bank statement.
Please note that for any amendments, cancellations, or returns, you will need to contact the retailer directly. To do so, visit the Customer Care section on the retailer's website to get their contact information. When communicating with the retailer, be sure to include your order reference number, full name, email address used to place the order, and billing address."